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:: Volume 4, Issue 4 (winter 2018) ::
2018, 4(4): 244-252 Back to browse issues page
Satisfaction of Urban Family Physicians and Health Care Providers in Fars and Mazandaran Provinces from Integrated Health System
Mohammad Javad Kabir , Hasan Ashrafian Amiri , Seyed Mozafar Rabiee , Anahita Keshavarzi , Sohila Hosseini , Seiyed Davoud Nasrollahpour Shirvani
Assistant Professor Ph.D. in Health Management, Assistant Professor, Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran
Abstract:   (247 Views)
Introduction: Electronic health record is electronic data of “entire life of a person” registered by healthcare providers and shared in different health centers. The electronic health record has been announced to all medical universities of the country since 2015 by launching the Integrated Health System (SIB). This study aimed to determine the satisfaction of urban family physicians and health care providers in Fars and Mazandaran provinces from SIB.
Methods: This cross-sectional study was conducted in the winter of 2016 on urban family physicians and health care providers who were selected by systematic random sampling. Data collection tool was a researcher-made questionnaire consisting of 2 parts: demographic variables with 8 open and closed questions and satisfaction with 8 closed questions on Likert scale. The validity and reliability of the questionnaire were confirmed.
Results: The total number of 464 participants included 236 (50.9%) physicians and 228 (49.1%) health care providers. From these, 273(58.8%) were employed in Fars province and 191(41.2%) in Mazandaran province. The majority of participants (65.5%) were women. mean score of satisfaction of SIB (from 5 points) in general was 2.94±0.8, and it was 2.89±0.8 in the Fars and 3.03±0.7 in the Mazandaran provinces. Mean score of satisfaction was 2.75±0.7 in urban family physicians and 3.04±0.8 in health care providers. Satisfaction level showed significant difference based on participants' type of occupation (P=0.0001) and province (P=0.122).
Conclusion: The results showed that the satisfaction of employees was lower than the average level. It is recommended to redesign the structure of SIB more consistent with the needs of employees and with a user-oriented approach.
 
Keywords: Urban Family physician, Health electronic record, SIB, Health care providers
Full-Text [PDF 791 kb]   (108 Downloads)    
Type of Study: Original Article | Subject: Electronic Medical Record (EMR)
Received: 2017/11/18 | Accepted: 2018/02/3
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Kabir M J, Ashrafian Amiri H, Rabiee S M, keshavarzi A, Hosseini S, Nasrollahpour Shirvani S D. Satisfaction of Urban Family Physicians and Health Care Providers in Fars and Mazandaran Provinces from Integrated Health System. Journal of Health and Biomedical Informatics. 2018; 4 (4) :244-252
URL: http://jhbmi.ir/article-1-252-en.html


Volume 4, Issue 4 (winter 2018) Back to browse issues page
مجله انفورماتیک سلامت و زیست پزشکی Journal of Health and Biomedical Informatics
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