Journal of Health and Biomedical Informatics

Introduction: Information technology (IT) utilization  is one of the important factors of improving organizational performance. This study aimed to determine the access and satisfaction level of managers and  experts of Abadan Medical School incapacity utilization of computer and the internet.

Method: This cross-sectional study was conducted in 2014. Community of this research was  all managers and  experts of Abadan Medical School that was chosen by census. The data collection tool was a researcher-made questionnaire containing demographics (8 questions) and dependent variables (15 questions) the validity and reliability of which was confirmed. Data was analyzed by SPSS version 18 (P<0.05).

Results: From the 139 managers and experts who were studied, 102 persons (75%) had computers in their offices and 77 persons (75/5%). had access to internet that satisfaction level of internet speed and quality of enjoyment was 2/6±1/1, 2/7±1/0. 57 persons (41%) were connected to the automation network that satisfaction level of automation speed, quality of enjoyment, lack of complexity, confidentiality of information security, and the capability of computer was 3/2±1/0, 3/2±0/8, 3/1±0/9, 3/3±1/1, and 2/7±0/8. There was a significant relationship between education level and satisfaction level of internet speed, quality of enjoyment, and automation speed (P>0.05).

Conclusion: The results of this study showed that access and satisfaction level were intermediate. It is suggested that designing and implementing intervention programs are necessary for capacity utilization of the computer and the internet by the IT department.